Maintenance & Support

Keep your systems running smoothly with our professional support services

24/7 Professional IT Support

Your business deserves reliable, round-the-clock IT support. Our team of experienced technicians is available 24/7 to resolve any technical issues and ensure your operations run smoothly.

From emergency troubleshooting to proactive system maintenance, we provide comprehensive support tailored to your business needs.

Contact Support Team
24/7

Availability

<1hr

Response Time

99.9%

Uptime Guarantee

24/7

Expert Team

What We Offer

Comprehensive support services to keep your business running

Help Desk Support

Dedicated help desk for troubleshooting, user support, and technical assistance.

Remote Assistance

Instant remote support to resolve issues quickly without on-site visits.

On-Site Support

On-site technical support for hardware issues and complex problems.

System Monitoring

24/7 proactive monitoring to detect and prevent issues before they impact you.

Backup & Recovery

Automated backups and disaster recovery solutions for data protection.

Security Management

Comprehensive security audits, firewall management, and threat protection.

Support Plans

Choose the plan that fits your business needs

Basic Support

KSH 15,000/month
  • 9 AM - 5 PM Support
  • 24hr Response Time
  • Email & Phone Support
  • Monthly Reports
  • 24/7 Support
  • On-Site Support

Professional Support

KSH 35,000/month
  • 24/7 Support
  • 4hr Response Time
  • Email, Phone & Chat
  • Weekly Reports
  • Remote Assistance
  • System Monitoring

Enterprise Support

Custom
  • 24/7 Priority Support
  • 1hr Response Time
  • Dedicated Account Manager
  • On-Site Support
  • Custom SLAs
  • 99.9% Uptime Guarantee

Need Emergency Support?

Call our 24/7 emergency support hotline for immediate assistance

+254748464523

Request Support